My Specialisms
Clinical Insourcing
I provide clinically led insourcing support to help organisations deliver safe, consistent services in areas of high demand or operational pressure. My approach focuses on patient safety, governance, and service continuity, ensuring insourced services are designed to integrate seamlessly with existing pathways and organisational structures.
This includes advising on service models, clinical governance frameworks, workforce requirements, and mobilisation planning. I support organisations to ensure insourced services are compliant with national standards, operationally viable, and able to withstand regulatory and commissioner scrutiny.
New Service
Design
I support organisations to design, structure, and mobilise new clinical and operational services safely and effectively. This includes developing clear pathways, defining clinical roles and responsibilities, aligning governance structures, and ensuring services meet national guidance and local commissioning requirements.
My focus is on building services that are sustainable from day one, considering workforce, risk, quality, and operational delivery, rather than creating models that look good on paper but struggle in practice.
Bids & Tender
Writing
I provide bid and tender support grounded in real clinical and operational experience. This includes developing safety-led service models, writing quality and governance responses, and ensuring submissions clearly demonstrate compliance, risk management, and deliverability.
I support organisations throughout the full tender process, from early positioning and framework readiness through to submission and post-award mobilisation planning, helping ensure what is promised can be delivered safely and effectively.
Patient Pathway Mapping
I work with organisations to map and redesign patient pathways with a focus on safety, flow, and efficiency. This includes identifying risks, gaps, and duplication within existing pathways and aligning redesigned models with national guidance, workforce capability, and real-world operational constraints.
Pathway mapping is used to support service improvement, insourcing design, digital implementation, and commissioning discussions, ensuring pathways are clinically sound, operationally realistic, and patient-centred.
Testimonials
Director of Healthcare Transformation
Claire played a key role in supporting the procurement and implementation of a new Quality Management System, ensuring alignment with project requirements and helping the team deliver efficiently and on schedule. Her expertise in clinical governance was invaluable in guiding decisions and maintaining smooth operations throughout the process.
Business Development Manager
I've worked with Claire for almost a year, and her understanding and knowledge of the NHS and it's needs are second to none. Claire was always willing to help and has taught me a lot of what I now know. She's very knowledgeable, hard-working and a pleasure to work with! Hopefully our cross paths again in the future!
Gillian McCarry
Strategic Relationship Manager
I worked with Claire on the setup of a new insourcing service, where she played a key role in designing the clinical framework and translating governance requirements into practical processes. With strong expertise across multiple specialties and a proven commercial edge, she consistently delivers results while maintaining a clear focus on patient safety.